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Why do I have to install a second add-on for confluence?
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This is the only way FastGrasp can access your documentation since add-ons are not allowed to
have cross-product functionality. The confluence add-on is listed as
"FastGrasp Companion add-on" on the Atlassian marketplace. The companion add-on
functions very similarly to the main Jira cloud add-on. Just install and the add-on
Configure page should direct you to install the Jira cloud add-on if you haven't
already. Likewise, installing the Jira cloud add-on should direct you to install
the Confluence cloud add-on in the 'Configure' page.
If you have any issues, please don't hesitate to reach out on the support
portal.
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Is Confluence cloud the only place FastGrasp can pull documents from?
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Right now, yes. In the future the plan is to integrate with other popular document
sources.
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Do you bill for both add-ons?
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No. Your Atlassian account will only be billed for having the Jira Cloud add-on,
'FastGrasp for Jira', installed.
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The FastGrasp 'Configure' page tells me I successfully installed FastGrasp.
How come the 'Related Documents' section is missing?
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It may be hidden. In the issue description box, click the three dot drop down button,
and 'Related Documents' should be there.
If not, please reach out to support.